Cookies. Treats. Medicine. Coffee. Food. These kinds of essentials are ways to show love to friends and family. As an essential business, we will remain open to help people send and receive essential goods and love to and from their friends and loved ones. And of course, can't forget the toilet paper.
We are open! For now and for as long as the law allows, we will remain open for our normal business hours to fulfill our role in helping to ship and deliver items to people and residences.
If any of our immune-compromised customers or neighbors have a need to either ship or pick up your packages in these difficult times, please give us a call at 425-881-2449 and we will run out and pick them up from your car or deliver to your truck - no need for you to leave your car - and handle everything remotely for you.
Everyone please stay safe!
We will be offering a temporary 25% discount on all shipping services to China related to aid involving the Corona Virus outbreak - valid until the current crisis is over.
Looks like more mail and package thefts in Redmond last week across multiple days last week. http://redmondpoliceblotter.com/ Need peace of mind with regards to your mail and packages? Why not consider a private mailbox? http://www.ponyexpressredmond.com/mailboxes
Often times customers will ship their golf clubs when going on vacation so they avoid the hassles of taking them on the plane, paying additional baggage fees, risk mishandling at the airport, and waiting for them at baggage claim. This way, they can be waiting for you as soon as you get to your destination for not much more than taking them with you and sometimes for even less than baggage fees! Another perk is you can often fit other clothes or smaller items in the same box for no extra charge (depending on dimensional weight). We carry boxes that fit most sizes of golf clubs. With these benefits, why *not* ship golf clubs?
Yesterday we performed some shredding services for a customer who informed us that she would pay to have to shred her own documents at one of our competitors! Our shredding service is performed in a secure area on-site only by our staff. We can call you if you would like to pick up the shredded remains, but otherwise will recycle them for you and best of all, you don't have to pay us only to stand there and shred your own documents! $2 for the first pound, $1/pound thereafter.
A customer opened a box with us recently after all the locked and unlocked mailboxes were broken into on his entire street in Bellevue. While that one didn't make the news, another individual did but by taking mail & packages in Lime cars! Anyone need package and mail/ID theft protection?
https://www.kiro7.com/…/bellevue-porch-pirate-arr…/971039717
http://www.ponyexpressredmond.com/mailboxes
Not much. Except right now is peak harvest season for Shiro Plums and we just like sharing. We try to bring in freshly-picked organic plums (and occasionally other produce) every day when the gettin' is good and right now it is definitely good! Stop by and try some - we promise they are delicious! 😋
A customer asked the other day what our policy is on recycling and going green. We do try to use biodegradable and recycled packing materials whenever possible. We also try to source our boxes with as much recycled content as possible. We can take:
-Clean loose packing peanuts in plastic bags (vs boxes since that causes quite the mess!)
-Un-popped bubble wrap (bubble wrap that has been popped is fun for kids but not great for padding)
-Un-popped air pillows
We can't take rigid styrofoam or other molded foam products but Ikea has a great recycling program and they have taken those in the past.
Sometimes we will get customers who are sending multiple boxes to the same address that are all roughly the same size. These may be moving boxes or maybe separately packaged gifts to each of the grandchildren or separate for whatever reason. While they could all be sent separately, many times they could also be taped-up together and sent as one package for much less. Today we had a customer send out 2 small boxes to the same address who would have paid about $10 each to send them out. We taped them together and sent it for just under $15, resulting in a 25% savings.
How much is your time worth?
We've had a couple folks come in in the past week and tell us they had to run all over town or wait in long lines to get their documents notarized or their things shipped before coming to visit us. Most of our customers are able to come in to take care of their needs and leave in just a minute or two, which frees up and gives them back their most valuable commodity - their time. Fast efficient service, often times for less $. How much is your time worth?
Today, a customer came to ship a package and mentioned how much cheaper it was to ship especially their larger items with us than at the Post Office. After doing a bit of research we found their package would have cost $49.60 at the Post Office (along with a complete waste of a 25 minute wait). The exact same package, with insurance and guaranteed delivery to boot, cost $34.75 here or 30% less than the Post Office!
Last week, we had a very irate person show up looking for one of our mailbox customers. This person was very loudly complaining while ranting about the service he received from our mailbox customer for about 5 minutes before he left.
Afterwards we spoke with our mailbox customer and it turns out this person requested a refund on his purchased item but was not satisfied with a full refund and a free return shipping label, instead wanting to return it in person for an immediate cash refund. After being told that wasn't possible, this person threatened to visit our customer's business address (thankfully our address and not their home-business address) and ended up showing up here.
10% Off - New Mailbox Service - limited time offer
Rescue your precious memories from your old VHS and other tapes onto a DVD or other digital file of your choice
We do most house and other common keys (and a few that aren't so common) quickly and easily while you wait. "That was fast!" is the most common feedback on keys. No need to spend 10 minutes waiting for the key cutter guy, or to drive unnecessary lengths, or pay the $7/key machine in stores. Always guaranteed.
Last year Amazon introduced the 2-D return codes that people can have scanned at participating UPS stores and only participating UPS stores. However, some of those stores are also unable to scan these codes and send customers our way to do so. However, Amazon will not allow non-UPS Stores to scan these codes! Overall, it was a hasty implementation with no communication.
There is, however, a work-around we can help you with to get your package on its way. Instead of taking the default options when you return an Amazon package, take the following steps:
1. Initiate the return
2. Choose "Other Options" instead of the default method
3. Choose "UPS Dropoff"
4. Choose "email label" to "info@ponyexpressredmond.com"
Once we receive your label we are happy to get your label printed and your return on its way - No charge. 😊
Privacy - Private mailboxes are just that - private. No one else has access to your mail except you and those you grant access to. If you own a business, there is always a risk of disgruntled customers or crazy people looking up your company address and hopefully this won't be your home address
Prevent ID Theft - The top way to get your ID stolen is to get your wallet/purse lost or stolen, followed very closely by mail theft & junk mail theft from residential mailboxes. We can help to nip that in the bud.
Free & Optional Notification Service - We can let you know if you have any worthwhile mail or packages so you can know whether you have that certain item you've been waiting for
Local Address - Many times companies or other entities require a local address to verify location or to verify the appearance of a location. Private mailboxes allow you to do this
Real Physical Address - Some companies are unable or unwilling to ship things to a PO Box and need a real physical address. Some PO Boxes at the Post Office offer this service for an additional premium. A real physical address is part of our basic offering
Security & Peace of Mind - You can receive mail & packages from any company delivered by any service and never have to worry about porch pirates or package theft. Going away for the weekend? Extended vacation? Frequent traveler? You can relax knowing that your stuff will all be here safe and sound waiting for you when you get back.
24-Hour Access - We are conveniently located in downtown Redmond Town Center so you can also grab lunch nearby while you're here or take care of other errands. Bit of a night-owl? No problem - you can grab your mail and packages after-hours with the security of multiple redundant security systems keeping an eye on things
Convenience - Do you have multiple carrier packages to drop off or ship while you grab your mail? Done. We aren't married to just one shipping company so we can take drop-offs and ship with whoever you need so you don't have to make multiple stops and get it all done here
Value - We are the lowest-priced private mailbox in downtown Redmond - even less than getting a PO Box at the Post Office and with more features! But you don't have to take our word for it, we encourage folks to shop and compare
All the Cool Kids Have One - Or, at least that's what we've been told
Of course! As long as we are able to communicate directly with whomever is requesting the notary service and they are able to provide valid government ID, no problem. Generally speaking, we are able to notarize any document that WA law allows. So what's the difference between coming here and going elsewhere for notary services? We always have a full-time notary on-staff so we can take care of your notary needs anytime you come in quickly and easily, no appointment necessary, and no need to rearrange your schedule for when the notary is available elsewhere. http://www.ponyexpressredmond.com/notary-services